tag:blogger.com,1999:blog-9085352052102888798.post4762409715666784568..comments2008-06-02T10:02:24.011-07:00Benjamin Kerensahttp://www.blogger.com/profile/03335878602281284143bkerensa@gmail.comBlogger10125tag:blogger.com,1999:blog-9085352052102888798.post-76602072867796909432008-06-02T08:40:00.000-07:002008-06-02T08:40:00.000-07:00We now have five servers hosted with the The Planet. The two recently acquired are working fine, but the old three were in H1. Only one is online (being on the second floor), but still un-usable because the DNS was on the other two.<BR/><BR/>We started with Rackshack, and since then we have had no serious issues with the servers, even after when EV1 servers was taken over by The Planet. <BR/><BR/>This outage has disrupted our own and our customer's services.<BR/><BR/>I have read a lot what others have written. Some are facing very serious losses. The only thing I have to say is that the amount you spend on IT (servers etc.) should be equal to the importance of IT in your business. If you cannot afford outages then you should have multiple servers geographically distributed. You should have online data backups and multiple DNS servers. So any outage like this does not disrupts your business. If any one is facing any losses, they themselves are to blame. Just think for a moment. Many argue that this type of event could have been prevented, but can an earth quake or a falling comet be prevented ? I thank God that the servers are OK with all the data in them. What would have happened if the servers have been destroyed ? How long will it take to deploy new servers, and then create all the sites and restore data ?<BR/><BR/>So, everyone should have their own Disaster Recovery Plan independent of the DR plans of their IT providers.A.R.http://www.blogger.com/profile/04461888249297760912noreply@blogger.comtag:blogger.com,1999:blog-9085352052102888798.post-10121549442894610332008-06-02T08:35:00.000-07:002008-06-02T08:35:00.000-07:00I have site on a server that is hosting at the planet, not in houston but we are down, they took us down to replace our server with a larger customers server to get them back up but bring us down.. Now that is just NOT RIGHT! these people SUCK!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9085352052102888798.post-53009495208985962362008-06-02T07:30:00.000-07:002008-06-02T07:30:00.000-07:00This is just crazy. I know lots of people hosted with "theplanet" - I also had looked at them a few times for dedicated servers, but never got one. I hope they can recover from this.matthttp://www.bigfreearticles.comnoreply@blogger.comtag:blogger.com,1999:blog-9085352052102888798.post-315361669650644202008-06-02T02:12:00.000-07:002008-06-02T02:12:00.000-07:00Someone doesn't know the difference between affect and effect. <BR/><BR/>Article needs a clean up.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9085352052102888798.post-90011045203251077482008-06-01T16:24:00.000-07:002008-06-01T16:24:00.000-07:00IMHO - previous post. you are wrong. This isn't leftovers this is a combination of leftovers and the new management having no clue how to run a successful server company. They are great at spin and marketing but SUCK as a hosting provider/Datacenter. Didn't their Facilities VP just win DC manager of the year awards? Wonder how much they paid for that award. This is just one wheel flying of the truck, wait for more. They are coming surely.<BR/><BR/>Anoniemoose.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9085352052102888798.post-7632010308990622772008-06-01T15:50:00.000-07:002008-06-01T15:50:00.000-07:00IMHO this extended outage is legacy karma from the years that the company focused on low-cost solutions at the expense of quality infrastructure. TP was known for shoddy to poor support and created of the toughest reputations to overcome. But, thanks to the removal of the old leadership and the actions of a completely new management team the company has been making headway in improving its image. One has to wonder though; how many more technical skeletons are in The Planet's closets?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9085352052102888798.post-930464215162950872008-06-01T14:11:00.000-07:002008-06-01T14:11:00.000-07:00Good articleAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-9085352052102888798.post-75179009999970816762008-06-01T14:10:00.000-07:002008-06-01T14:10:00.000-07:00This is definitely going to cost TP a lot of money and kudos to you for being one of the first sites to cover the explosion.<BR/><BR/>I am off now to find a new provider for my hosting needs.ECGuynoreply@blogger.comtag:blogger.com,1999:blog-9085352052102888798.post-46225948480379083682008-06-01T14:09:00.000-07:002008-06-01T14:09:00.000-07:00Thanks for this very informative post it provided useful information to me and I posted it for other customers to see on Webhostingtalk.comMoviowebhostingtalk.comnoreply@blogger.comtag:blogger.com,1999:blog-9085352052102888798.post-10652439436902175732008-06-01T13:44:00.000-07:002008-06-01T13:44:00.000-07:00Incredible (in a bad way). I very nearly purchased a server from The Planet, but unfortunately they didn't hold the correct payment facilities which I needed in order to pay. I can imagine there are a lot of angry customers, however I would have thought their terms of service would indemnify them from any serious costs. However, I am no lawyer.DoesWhathttp://www.doeswhat.comnoreply@blogger.com